bgt99 Terms & Conditions

Welcome to bgt99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the user) and bgt99 governing your use of our website, mobile platform, and all related services. By registering an account, making a deposit, or placing a wager on bgt99, you confirm that you have read, understood, and agreed to these terms in their entirety.

bgt99 reserves the right to modify, update, or replace these Terms & Conditions at any time. Continued use of the platform after any such changes constitutes your acceptance of the revised terms. We encourage all players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions of Bangladesh to review these terms periodically to stay informed of any updates.

Age Requirement

You must be at least 21 years of age to create an account and use any service offered by bgt99. By registering, you represent and warrant that you meet this minimum age requirement. bgt99 takes age verification seriously and may request government-issued identification documents at any time to confirm eligibility. Accounts found to be operated by minors will be immediately terminated and all associated funds forfeited.

Registration Requirements

• You must provide accurate, complete, and current personal information during registration.
• Only one account per person, household, device, or IP address is permitted.
• You are solely responsible for maintaining the confidentiality of your login credentials.
• bgt99 reserves the right to refuse registration or close accounts at its sole discretion.

Account Verification (KYC)

bgt99 follows Know Your Customer (KYC) procedures in line with responsible platform governance. You may be required to submit a valid national ID card, passport, or other identification documents before processing withdrawals or when requested by our compliance team. Failure to complete KYC verification may result in withdrawal holds or account suspension. All submitted documents are treated as strictly confidential.

Account Security

You are responsible for all activity occurring under your account. You must not share your username or password with any third party. If you suspect unauthorized access to your account, you must notify bgt99 support immediately at [email protected]. bgt99 cannot be held liable for losses arising from your failure to maintain adequate account security.

Inactive Accounts

An account is considered inactive if there has been no login activity for a period of 12 consecutive months. bgt99 reserves the right to apply an inactivity fee or to close inactive accounts after providing reasonable notice. Any remaining balance in inactive accounts will be subject to the terms outlined in our inactivity policy, which can be obtained by contacting our support team.

Deposit Policy

bgt99 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits are processed in Bangladeshi Taka (BDT). Minimum deposit amounts and processing times may vary by payment method and are subject to change. Deposits are generally credited to your account in real time or within a few minutes of successful transaction confirmation. bgt99 does not charge fees on standard deposits, though your payment provider may apply their own charges.

Withdrawal Policy

Withdrawal requests are processed within 24 to 72 hours subject to successful KYC verification and compliance review. You may only withdraw funds to a payment method that has been previously verified and is registered in your name. bgt99 reserves the right to request additional documentation before approving any withdrawal. Withdrawals will only be processed to the same method used for the most recent deposit where technically possible.

Transaction Restrictions

• Funds deposited must be wagered at least once before being eligible for withdrawal.
• Chargebacks, payment reversals, or fraudulent transactions will result in immediate account suspension.
• bgt99 reserves the right to withhold withdrawals pending fraud investigation without prior notice.
• Maximum withdrawal limits apply per transaction and per calendar month. Contact support for current limits.

Welcome Bonus Terms

New players at bgt99 may be eligible for a welcome bonus upon making their first qualifying deposit. All bonuses are subject to wagering requirements before any winnings derived from bonus funds may be withdrawn. The standard wagering requirement for welcome bonuses is specified on the promotions page and is subject to change. Bonus funds and real money funds are tracked separately; real money funds are always wagered first.

General Bonus Conditions

Bonuses are non-transferable and have no cash value unless specific wagering requirements have been fully met. bgt99 reserves the right to modify, suspend, or withdraw any promotional offer at any time and without prior notice. Abuse of promotional offers — including but not limited to multi-accounting, collusion, or exploiting technical errors — will result in forfeiture of all associated bonus funds and possible account termination.

Free Spins & Special Offers

Free spins awarded as part of a promotion carry a maximum win cap and are subject to a wagering requirement of the total winnings before withdrawal eligibility. Free spins are valid only on the specified games designated in the promotional communication. Expired free spins or unused promotional credits are forfeited without compensation. bgt99 may at its discretion offer seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh — specific terms for such events will be stated at the time of the promotion.

The following activities are strictly prohibited on the bgt99 platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Using the platform for money laundering, fraud, or any form of financial crime.
• Operating multiple accounts or allowing others to use your account.
• Using automated software, bots, or scripts to gain an unfair advantage.
• Exploiting software vulnerabilities, glitches, or errors in games.
• Providing false, inaccurate, or misleading information during registration or KYC processes.

All content on the bgt99 platform — including but not limited to logos, trademarks, graphics, software, game interfaces, text, and design elements — is the exclusive intellectual property of bgt99 or its licensed content providers. No part of this site may be reproduced, copied, distributed, or used for commercial purposes without the prior written consent of bgt99. Unauthorized use of any bgt99 intellectual property constitutes an infringement and may be subject to legal action.

Platform Availability

bgt99 strives to provide uninterrupted access to its services; however, we do not guarantee that the platform will be available at all times. Scheduled maintenance, technical issues, or events beyond our control may cause temporary service disruptions. bgt99 shall not be liable for any losses, including lost bets or missed promotional windows, arising from platform downtime or interruption.

General Disclaimer

To the maximum extent permitted by applicable law, bgt99 and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. bgt99's total aggregate liability for any claim shall not exceed the total amount deposited by the relevant player in the 30 days preceding the claim. Nothing in these terms limits liability for gross negligence or willful misconduct.

bgt99 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, if it determines that these Terms & Conditions have been breached or that a player's activity poses a risk to the platform, other players, or compliance obligations. Upon account termination, any outstanding bonus funds will be forfeited. Real money balances will be returned subject to successful KYC completion and verification that no fraudulent activity is associated with the account. Players may also voluntarily close their account by contacting [email protected].

bgt99 reserves the right to amend these Terms & Conditions at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page. We may also notify registered users via email or in-platform notification where appropriate. Your continued use of bgt99 after changes have been posted constitutes your binding acceptance of those changes. If you disagree with any revised terms, your sole remedy is to cease using the platform and close your account.

These Terms & Conditions are governed by and construed in accordance with applicable international online gaming standards. bgt99 operates as a safe and reliable platform committed to fair play, SSL-protected data handling, and player protection. In the event of a dispute, players are encouraged to first contact our support team at [email protected]. bgt99 aims to resolve all complaints fairly and promptly. Where a complaint cannot be resolved through direct support, the matter may be referred to an independent dispute resolution process as determined by bgt99. These terms do not limit any rights you may have under applicable consumer protection laws in Bangladesh.